Description

The healthcare environment continues to shift, and it is up to each practice to adapt and embrace change to provide an optimal patient journey. Patient decision making is multifaceted, and practices need to be better armed in communicating options and alternatives. If there was ever a time to separate yourself from your competition, it is now. And while you may be limited in face-to-face time with patients, you can still provide an awe-inspiring experience from first contact through procedure and post procedure. This webinar is the first step in helping you step out of your comfort zone and think a little differently.

Objectives

Upon completion of the webinar:

• Participants will have a clearer understanding of patient objections
• Participants will be given tools to better overcome objections and close leads
• Participants will learn statistics about patient education
• Participants will understand patient readiness and how critical it is to:
  • Creating happier patients
  • Increasing acceptance rates
  • Improving outcomes
  • Creating word of mouth referrals
• Participants will do group exercises on overcoming objections and providing solutions.
• Take away exercises to use in the practice will be provided.