Description:

This panel discussion will focus on various ways in which practice leaders have learned to be more keenly aware of how our patients view our clinics during such a tumultuous time, and how we are communicating to them how we are keeping them safe.

Objectives:

Throughout the COVID-19 pandemic, Administrators and Managers have faced many challenges. This panel will offer insight from three ophthalmic leaders and how they have led their practices through the pandemic while being under heightened scrutiny by patients. Real practice management experiences and scenarios will also be provided:

• Patient communication
• Managing expectations for patients, staff, physicians
• Organizational communication

This webinar is sponsored by ASOA Diamond Strategic Business Partner: