Description:

Physicians, staff, business administrators, real estate, and equipment are examples of tangible assets representing critical success factors for any practice. However, practice culture is its most important intangible asset. A strong, healthy, enduring culture is rooted in its action-oriented values, true north principles, and tribal stories; thus, it is enlivening, even inspiring. As such, it sets the tone, creates an ambience/vibe, and drives attitudes which perpetuate moods and motivations. A positive culture inspires and unifies people by reflecting leadership priorities and expectations. It steers behavioral choices and performance for patients and staff, alike. Like helpful signage when lost/uncertain, culture gives everyone clues about how to think, how others are thinking, how power is being wielded and shared, and how each person is expected to make decisions to play their respective roles, whether providing or receiving treatment.

Objectives:

Attendees who attend this webinar will learn:

• How a healthy, productive practice culture becomes part of its value proposition.
• How to develop a practice “Values Statement.”
• How to make effective use of practice values in provider/staff recruitment, for driving individual and collective teamwork/performance, and for managing disciplinary issues.

This webinar is sponsored by ASOA Gold Strategic Business Partner: