Description:

Join us for an insightful webinar focused on optimizing vision care through effective patient education. During this session, Stacey Quinn, Senior Director, Market Development at PatientPoint, will provide you with a comprehensive understanding of the importance of patient education throughout the patient journey. You will explore how to use patient education at each stage, its role in fostering trust between doctors and patients, and how it improves quality of life and improves conversions. Don’t miss this opportunity to learn how to create a positive patient experience through patient education.

Objectives:

1. Understand the critical role patient education plays throughout the patient journey
2. Identify best practices for presenting relevant content at optimal times during the patient experience to motivate patient action and behavior change
3. Learn strategies to cultivate and maintain trust to foster meaningful doctor-patient interactions

This webinar is presented by ASOA Gold Strategic Business Partner:

Description:

Many administrators are faced with challenges in merging the communication and work styles of multigenerational teams. We will review the characteristics of the five generations that may be working together and will dive into strategies to harness the strengths of each to create a cohesive, diverse, multigenerational team.

Objectives:

Avoid the pitfalls of generational stereotypes. Leverage generational strengths into the organization Discuss hiring and retention strategies that may appeal to each generation.

This webinar is sponsored by ASOA Diamond Strategic Business Partner:

Description:

Marketing and branding are constantly evolving and keeping up can be a challenge. This interactive webinar will encourage you to think, regardless of your level of expertise, beyond the basic marketing and branding conversations happening all around us. The speaker will discuss strategies on how to think beyond the technical jargon and outside the box to understand and implement sustainable, time-proof internal and external marketing tactics with a focus on consumer perspective and expectations.

Objectives:

• Learn to think beyond the commonly talked about marketing avenues.
• Familiarize yourself with unconventional marketing and branding strategies.
• Understand the importance and application of marketing analytics.
• Learn to differentiate your practice with tested strategies applicable to your organization's internal and external audience.

Description

This course will help attendees see the patient journey in a whole new way. What does it mean to create a magnetic patient experience? When patients experience unforgettable, above and beyond care at every step of their journey, they stick with you like a magnet. You don’t have to worry about losing them before the consult, or before treatment. You can be assured that they will provide an excellent testimonial, refer others, and trust you for their future needs. Creating unforgettable experiences is what Disney does so well. In this session, you’ll learn how to apply the Disney principles of customer service to your practice and build a brand of excellence.

Objectives

At the end of this course, attendees will be able to:

1. Evaluate each step of the patient experience and identify ways to magnetize them 

2. Meticulously design and communicate your patient experience standards 

3. Apply the L.A.S.T. model when dealing with patient concerns

This webinar is sponsored by ASOA Diamond Strategic Business Partner:

Coming soon...

Coming soon...

Description:

This course will teach you how to optimize your schedule and incorporate technician benchmarking and workflow techniques to achieve a more efficient clinic. You will learn how to analyze your current schedule, create provider production goals, identify potential bottlenecks, and learn to collaborate with your team to make incremental improvements. You will also learn how to monitor and evaluate your progress and adjust your schedule as needed.

This webinar is sponsored by ASOA Platinum Strategic Business Partner:

Coming soon...

Description:

Review financial statements including Profit and Loss, Balance Sheet, and Cash Flow statements and how all three can be used effectively to manage operations, prepare for growth, manage owner compensations models, and be confident in financial performance. Identify hidden gems in each that can be very insightful.

Objectives:

At the end of this course the participants should be able to: - Understand the basic purposes of key financial statements. - Be able to interpret financial statements to effectively manage a practice - Understand how different financials statements can be used in planning and follow up to accomplish growth and sustainability goals. - Identify nuances of different statements to not miss important information.

This webinar is sponsored by ASOA Gold Strategic Business Partner: