Description:

This course will teach you how to optimize your schedule and incorporate technician benchmarking and workflow techniques to achieve a more efficient clinic. You will learn how to analyze your current schedule, create provider production goals, identify potential bottlenecks, and learn to collaborate with your team to make incremental improvements. You will also learn how to monitor and evaluate your progress and adjust your schedule as needed.

This webinar is sponsored by ASOA Platinum Strategic Business Partner:

Description

This course will help attendees see the patient journey in a whole new way. What does it mean to create a magnetic patient experience? When patients experience unforgettable, above and beyond care at every step of their journey, they stick with you like a magnet. You don’t have to worry about losing them before the consult, or before treatment. You can be assured that they will provide an excellent testimonial, refer others, and trust you for their future needs. Creating unforgettable experiences is what Disney does so well. In this session, you’ll learn how to apply the Disney principles of customer service to your practice and build a brand of excellence.

Objectives

At the end of this course, attendees will be able to:

1. Evaluate each step of the patient experience and identify ways to magnetize them 

2. Meticulously design and communicate your patient experience standards 

3. Apply the L.A.S.T. model when dealing with patient concerns

This webinar is sponsored by ASOA Diamond Strategic Business Partner:

The Payer Education Program is designed to provide information to assist members of the healthcare operational team in streamlining processes to help appropriate patients receive treatment as efficiently as possible.

Objectives:

Comprehensive overview of the payer landscape and policies Understanding Required Documentation for Durysta® (bimatoprost intracameral implant) Access Resources for Durysta® (bimatoprost intracameral implant) Payer Requirements

This webinar is presented by ASOA Platinum Strategic Business Partner:

Description:

Review financial statements including Profit and Loss, Balance Sheet, and Cash Flow statements and how all three can be used effectively to manage operations, prepare for growth, manage owner compensations models, and be confident in financial performance. Identify hidden gems in each that can be very insightful.

Objectives:

At the end of this course the participants should be able to: - Understand the basic purposes of key financial statements. - Be able to interpret financial statements to effectively manage a practice - Understand how different financials statements can be used in planning and follow up to accomplish growth and sustainability goals. - Identify nuances of different statements to not miss important information.

This webinar is sponsored by ASOA Gold Strategic Business Partner: