Hiring and Retention in Today’s Tight Labor Market

Feb 15, 2023

Description:

In this webinar, you will learn hiring techniques and how to retain staff through an effective onboarding process. Onboarding employees properly leads to increased productivity, longer tenure and increased engagement. Thinking outside of the box when hiring and retaining staff is more important than ever. I will share my experience with hiring, onboarding and retaining staff successfully and how practice culture and mentoring go hand in hand with this process.

Objectives:

• How to properly identify high potential employees
• Gain effective onboarding techniques to improve retention
• Understanding the impact of practice culture and mentoring on retention

Prepare Your Practice for Audit Requests in 2023

Feb 22, 2023

Description:

Receiving a regulatory audit request can be an unwelcome surprise for most practices. As such, it is essential for practices to maintain ongoing preparation for regulatory audits and have a solid plan for compliance to minimize risk. This webinar will provide strategies for practices to remain in a ready state for regulatory audits.

Objectives:

Following this webinar, the attendee will be able to:

• List the types of regulatory audits common today
• Create a protocol for internal action upon receiving an audit request
• Understand the importance of the audit response
• Describe risk management efforts practices can take to minimize adverse audit outcomes

Onboarding for Cultural Fit: A Turnkey Solution to Align and Engage New Staff

Mar 8, 2023

Description

Is your new hire glazed over with boredom during an orientation filled with paperwork and compliance training? Join us for actionable ideas to develop a successful staff onboarding program that creates alignment with your practice culture, beginning before day 1 through day 90 and beyond.

This webinar will share effective onboarding methods, and you’ll walk away with a comprehensive set of tools you can employ in your organization to onboard staff. The information will range from defining the right cultural fit to hiring the right people, all the way through training best practices.

Objectives

• Discuss the best practices of new hire onboarding to foster engagement with your practice goals
• Define your company culture and your ideal team player
• Develop a business case for an enhanced onboarding experience to increase retention

Navigating Economic Turmoil

May 24, 2023

Coming soon...

Transactional vs. Transformational Leadership, and the advantages and challenges of both types

Jun 21, 2023

Coming soon...

Practical Payments/Insurance Solutions for Front Desk Staff

Jul 26, 2023

Coming soon...

Positive Practice Culture, “Quiet Quitting” & “Quiet Firing”

Aug 23, 2023

Coming soon...

Surgical Coordination (prior auths, cancels/reschedules)

Oct 4, 2023

Coming soon...

The Business Case for Creating a Values-Driven Culture

Nov 15, 2023

Coming soon...

Call Center Management

Dec 6, 2023